{"id":6524,"date":"2025-08-14T11:18:10","date_gmt":"2025-08-14T09:18:10","guid":{"rendered":"https:\/\/linistry.com\/?p=6524"},"modified":"2025-09-29T14:07:10","modified_gmt":"2025-09-29T12:07:10","slug":"product-highlights-2025","status":"publish","type":"post","link":"https:\/\/linistry.com\/de\/news\/product-highlights-2025\/","title":{"rendered":"Product highlights 2025 &#8211; Improved Customer Journey Management"},"content":{"rendered":"<p><span>As the first half of 2025 has kicked off , we\u2019re proud to share the advancements we introduced to enhance customer experiences and improve customer journey management &#8211; particularly in banking and retail &#8211; and optimize branch and store operations for our clients.<\/span><\/p>\n<p><b><span data-contrast=\"none\"> New Module: Branch Overview Module in Queue Management<\/span><\/b><\/p>\n<p><span data-contrast=\"auto\">We&#8217;re excited to introduce the Branch Overview Module! This feature provides real-time insights into branch operations, enabling users with the special role to access critical information at a glance.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Key highlights include:<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\"><strong>Live Ticket Monitoring:<\/strong> See how many tickets are waiting.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"auto\"><strong>Performance Metrics:<\/strong> Check expected waiting and call times.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span data-contrast=\"auto\"><strong>Comprehensive Branch Status<\/strong>: Access valuable details about branch operations with color coding.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span data-contrast=\"auto\">This tool empowers teams to make data-driven decisions, enhance customer service, and optimize branch performance.<\/span><\/p>\n<p><span data-ccp-props=\"{}\"><span data-contrast=\"auto\" xml:lang=\"HU-HU\" lang=\"HU-HU\" class=\"TextRun SCXW63134575 BCX8\"><span class=\"NormalTextRun SCXW63134575 BCX8\">The\u202f<\/span><\/span><span data-contrast=\"auto\" xml:lang=\"HU-HU\" lang=\"HU-HU\" class=\"TextRun SCXW63134575 BCX8\"><span class=\"NormalTextRun SpellingErrorV2Themed SCXW63134575 BCX8\">Branch<\/span><span class=\"NormalTextRun SCXW63134575 BCX8\"> <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW63134575 BCX8\">Overview<\/span><\/span><span data-contrast=\"auto\" xml:lang=\"HU-HU\" lang=\"HU-HU\" class=\"TextRun SCXW63134575 BCX8\"><span class=\"NormalTextRun SCXW63134575 BCX8\">\u202fis <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW63134575 BCX8\">now<\/span><span class=\"NormalTextRun SCXW63134575 BCX8\"> more <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW63134575 BCX8\">than<\/span><span class=\"NormalTextRun SCXW63134575 BCX8\"> <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW63134575 BCX8\">just<\/span><span class=\"NormalTextRun SCXW63134575 BCX8\"> a <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW63134575 BCX8\">summary<\/span><span class=\"NormalTextRun SCXW63134575 BCX8\">\u2014<\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW63134575 BCX8\">it<\/span><span class=\"NormalTextRun SCXW63134575 BCX8\"> <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW63134575 BCX8\">allows<\/span><span class=\"NormalTextRun SCXW63134575 BCX8\"> <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW63134575 BCX8\">users<\/span><span class=\"NormalTextRun SCXW63134575 BCX8\"> <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW63134575 BCX8\">to<\/span><span class=\"NormalTextRun SCXW63134575 BCX8\"> <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW63134575 BCX8\">take<\/span><span class=\"NormalTextRun SCXW63134575 BCX8\"> <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW63134575 BCX8\">actions<\/span><span class=\"NormalTextRun SCXW63134575 BCX8\"> <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW63134575 BCX8\">directly<\/span><span class=\"NormalTextRun SCXW63134575 BCX8\">. <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW63134575 BCX8\">Users<\/span><span class=\"NormalTextRun SCXW63134575 BCX8\"> <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW63134575 BCX8\">can<\/span><span class=\"NormalTextRun SCXW63134575 BCX8\"> <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW63134575 BCX8\">assign<\/span><span class=\"NormalTextRun SCXW63134575 BCX8\"> <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW63134575 BCX8\">tickets<\/span><span class=\"NormalTextRun SCXW63134575 BCX8\">, <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW63134575 BCX8\">call<\/span><span class=\"NormalTextRun SCXW63134575 BCX8\"> <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW63134575 BCX8\">forward<\/span><span class=\"NormalTextRun SCXW63134575 BCX8\"> <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW63134575 BCX8\">tickets<\/span><span class=\"NormalTextRun SCXW63134575 BCX8\">, and <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW63134575 BCX8\">view<\/span><span class=\"NormalTextRun SCXW63134575 BCX8\"> <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW63134575 BCX8\">ticket<\/span><span class=\"NormalTextRun SCXW63134575 BCX8\"> <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW63134575 BCX8\">details<\/span><span class=\"NormalTextRun SCXW63134575 BCX8\"> and <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW63134575 BCX8\">messages<\/span><span class=\"NormalTextRun SCXW63134575 BCX8\">, <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW63134575 BCX8\">similar<\/span><span class=\"NormalTextRun SCXW63134575 BCX8\"> <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW63134575 BCX8\">to<\/span><span class=\"NormalTextRun SCXW63134575 BCX8\"> <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW63134575 BCX8\">the<\/span><span class=\"NormalTextRun SCXW63134575 BCX8\"> <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW63134575 BCX8\">functionality<\/span><span class=\"NormalTextRun SCXW63134575 BCX8\"> <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW63134575 BCX8\">available<\/span><span class=\"NormalTextRun SCXW63134575 BCX8\"> <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW63134575 BCX8\">on<\/span><span class=\"NormalTextRun SCXW63134575 BCX8\"> <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW63134575 BCX8\">the<\/span><span class=\"NormalTextRun SCXW63134575 BCX8\"> <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW63134575 BCX8\">dashboard<\/span><span class=\"NormalTextRun SCXW63134575 BCX8\">.<\/span><\/span><span class=\"EOP SCXW63134575 BCX8\" data-ccp-props=\"{}\">\u00a0<\/span><\/span><\/p>\n<p><a ref=\"magnificPopup\" href=\"https:\/\/linistry.com\/wp-content\/uploads\/2025\/08\/linistry-user-service-priorities-scaled.jpg\"><img decoding=\"async\" class=\"alignnone wp-image-6531 size-full\" src=\"https:\/\/linistry.com\/wp-content\/uploads\/2025\/08\/linistry-user-service-priorities-scaled.jpg\" alt=\"\" width=\"2560\" height=\"640\" title=\"\" srcset=\"https:\/\/linistry.com\/wp-content\/uploads\/2025\/08\/linistry-user-service-priorities-scaled.jpg 2560w, https:\/\/linistry.com\/wp-content\/uploads\/2025\/08\/linistry-user-service-priorities-300x75.jpg 300w, https:\/\/linistry.com\/wp-content\/uploads\/2025\/08\/linistry-user-service-priorities-1024x256.jpg 1024w, https:\/\/linistry.com\/wp-content\/uploads\/2025\/08\/linistry-user-service-priorities-1300x325.jpg 1300w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/><\/a><\/p>\n<p><b><span data-contrast=\"none\">Our Service User Permission Management Gets a Major Update<\/span><\/b><\/p>\n<p><span data-contrast=\"auto\">Sneak peek into our User Permission Management! This key feature now boasts a modernized user interface designed to make your workflow more efficient and intuitive.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Here\u2019s what\u2019s new:<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<ul>\n<li><b><span data-contrast=\"auto\">Enhanced Filters<\/span><\/b><span data-contrast=\"auto\">: Quickly find the exact associations you\u2019re looking for with improved filtering options.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li><b><span data-contrast=\"auto\">Bulk Modifications<\/span><\/b><span data-contrast=\"auto\">: Save time with the ability to update multiple associations at once.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li><b><span data-contrast=\"auto\">Sleek UI:<\/span><\/b><span data-contrast=\"auto\">\u202fA clean, modern look that\u2019s easy to navigate and ensures a smoother user experience.<\/span><span data-ccp-props=\"{}\"> <\/span><\/li>\n<\/ul>\n<p>This update is part of our ongoing commitment to making our platform more powerful and user-friendly.<\/p>\n<p><a ref=\"magnificPopup\" href=\"https:\/\/linistry.com\/wp-content\/uploads\/2025\/08\/linistry-SUA-Matrix-carousel-scaled.jpg\"><img decoding=\"async\" class=\"alignnone size-full wp-image-6532\" src=\"https:\/\/linistry.com\/wp-content\/uploads\/2025\/08\/linistry-SUA-Matrix-carousel-scaled.jpg\" alt=\"\" width=\"2560\" height=\"427\" title=\"\" srcset=\"https:\/\/linistry.com\/wp-content\/uploads\/2025\/08\/linistry-SUA-Matrix-carousel-scaled.jpg 2560w, https:\/\/linistry.com\/wp-content\/uploads\/2025\/08\/linistry-SUA-Matrix-carousel-300x50.jpg 300w, https:\/\/linistry.com\/wp-content\/uploads\/2025\/08\/linistry-SUA-Matrix-carousel-1024x171.jpg 1024w, https:\/\/linistry.com\/wp-content\/uploads\/2025\/08\/linistry-SUA-Matrix-carousel-1300x217.jpg 1300w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/><\/a><\/p>\n<p><b><span data-contrast=\"none\">Set Service Category Seat Limits in Booking Settings<\/span><\/b><\/p>\n<p><span data-contrast=\"auto\">Do you experience staff shortages during vacations or peak periods? We\u2019re thrilled to introduce a new feature that gives you greater control over your bookings! You can now define seat numbers at the service category level within your booking settings.<\/span><\/p>\n<p><span data-contrast=\"auto\">Here\u2019s how it works:<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<ul>\n<li><b><span data-contrast=\"auto\">Limit Parallel Bookings<\/span><\/b><span data-contrast=\"auto\">: Set a maximum number of bookings allowed for each service category to manage availability effectively.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li><b><span data-contrast=\"auto\">Enhanced Capacity Management<\/span><\/b><span data-contrast=\"auto\">: Ensure smoother operations by preventing overbooking for specific service categories.<\/span><span data-ccp-props=\"{}\"> <\/span><\/li>\n<\/ul>\n<p>This feature helps you maintain balance and efficiency in your scheduling, making it easier to deliver top-tier service to your clients.<\/p>\n<p><a ref=\"magnificPopup\" href=\"https:\/\/linistry.com\/wp-content\/uploads\/2025\/08\/linistry-linkedin-creative.png\"><img decoding=\"async\" class=\"size-medium wp-image-6533 aligncenter\" src=\"https:\/\/linistry.com\/wp-content\/uploads\/2025\/08\/linistry-linkedin-creative-300x300.png\" alt=\"\" width=\"300\" height=\"300\" title=\"\" srcset=\"https:\/\/linistry.com\/wp-content\/uploads\/2025\/08\/linistry-linkedin-creative-300x300.png 300w, https:\/\/linistry.com\/wp-content\/uploads\/2025\/08\/linistry-linkedin-creative-1024x1024.png 1024w, https:\/\/linistry.com\/wp-content\/uploads\/2025\/08\/linistry-linkedin-creative-150x150.png 150w, https:\/\/linistry.com\/wp-content\/uploads\/2025\/08\/linistry-linkedin-creative.png 1080w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\n<p><span data-contrast=\"auto\" xml:lang=\"EN-US\" lang=\"EN-US\" class=\"TextRun SCXW75995108 BCX8\"><span class=\"NormalTextRun SCXW75995108 BCX8\">Try these advanced settings and features! Book a demo here: <a href=\"https:\/\/linistry.com\/request-a-demo\/\">https:\/\/linistry.com\/request-a-demo\/<\/a><\/span><\/span><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>As the first half of 2025 has kicked off , we\u2019re proud to share the advancements we introduced to enhance customer experiences and improve customer journey management &#8211; particularly in banking and retail &#8211; and optimize branch and store operations for our clients. New Module: Branch Overview Module in Queue Management We&#8217;re excited to introduce&#8230;<\/p>\n","protected":false},"author":16,"featured_media":6526,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-6524","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"acf":[],"_links":{"self":[{"href":"https:\/\/linistry.com\/de\/wp-json\/wp\/v2\/posts\/6524","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/linistry.com\/de\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/linistry.com\/de\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/linistry.com\/de\/wp-json\/wp\/v2\/users\/16"}],"replies":[{"embeddable":true,"href":"https:\/\/linistry.com\/de\/wp-json\/wp\/v2\/comments?post=6524"}],"version-history":[{"count":6,"href":"https:\/\/linistry.com\/de\/wp-json\/wp\/v2\/posts\/6524\/revisions"}],"predecessor-version":[{"id":6707,"href":"https:\/\/linistry.com\/de\/wp-json\/wp\/v2\/posts\/6524\/revisions\/6707"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/linistry.com\/de\/wp-json\/wp\/v2\/media\/6526"}],"wp:attachment":[{"href":"https:\/\/linistry.com\/de\/wp-json\/wp\/v2\/media?parent=6524"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/linistry.com\/de\/wp-json\/wp\/v2\/categories?post=6524"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/linistry.com\/de\/wp-json\/wp\/v2\/tags?post=6524"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}