At CES 2026, the conversation around AI in banking shifted in a very noticeable way. The industry moved beyond experimental “what if” discussions into a phase of real operational commitment. Major institutions such as U.S. Bank and BNP Paribas showcased how AI, robotics, and immersive digital interfaces are now converging to deliver something banks have long promised — true personalization at massive scale.
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Posts by Kővári Zsigmond
The Four Forces Reshaping Consumer Behavior
I read an article on how consumer preferences are changing that resonated a lot with me. I have been wondering how the frequently shifting trends, the uncertainty about what the future holds and the massive overload of digital content will shape consumer behavior. I recently came across a piece in Retail TouchPoints that highlights four key forces expected to influence how people spend, engage with brands and express their identity this year: self-preservation, escapism, fandom and nonconformity.
Linistry Now Available on Microsoft Marketplace – Press Release
Linistry, a major player in customer journey solution platforms for enterprise clients, today announced the availability of its flagship SaaS platform, Linistry Enterprise Booking & Queue Management, in Microsoft Marketplace,…
Corporate Digital R&D Development at Linistry
The aim of the project is to develop a Generative AI–based process control framework capable of autonomously understanding, planning, and executing complex processes based on business information. By leveraging the flexibility of various AI models and APIs, the system can provide solutions for a wide range of customers, particularly European banks, telecommunications companies, utility providers, and non-food retail chains operating between 50 and 1,000 customer service or sales points, where we already have an established client base.
How AI makes branches more relevant than ever?
For more than a decade, the dominant narrative around bank branches has been declining. Digital channels, mobile apps and self-service solutions have steadily absorbed transactional volumes, raising recurring questions about whether physical branches still have a role at all. The Banking 2026 study from Accenture suggests a different conclusion: branches are not disappearing but being fundamentally redefined. Meet the future of banking from this post.
The Future of Retail: How AI Will Shape the Next Generation of Shopping and Operations
Artificial intelligence is rapidly moving from experimental pilots to core infrastructure in retail. What once supported isolated use cases is now evolving into unified, enterprise-wide systems that touch customers, employees, partners, and internal technology teams alike. The future of retail will be defined not by single AI tools, but by coordinated AI ecosystems designed to simplify complexity and scale decision-making.
See What Drives Sales in your Bank and What Shapes Branch Efficiency
See what drives sales in your bank branches. Meet Linistry Customer Service Analytics (CSA), a tailored solution for improving your bank efficiency ratio.