Digital transformation in public sector
INDUSTRY

Digital transformation in public sector

Comply with mandatory SLAs, increase efficiency and elevate user satisfaction in your customer service centers
Linistry’s certified cloud-based appointment booking and queue management solutions bring the benefits of digitalization to public services. With simplified implementation, your institution can reap the benefits within weeks.

Public Firms Struggle from Delivering Seamless Services

Government agencies and public service providers strive to serve their communities, deliver user-centric services, lower operational costs, and enhance employee engagement. They have special challenges, which require specific solutions.

Users expect reliable 24/7 access to service centers

The development of in-house solutions for appointment booking is expensive and cumbersome

Overbooking or long queues can frustrate clients and impact their overall experience

Mandatory reporting and compliance with SLAs require too much effort

Public sector - Linistry - Tailored Digital Queue Management for Enterprises

Modernize User Journeys in the Public Sector with a Worry-free, Operation-free, White-label Solution

Linistry offers a robust cloud platform to execute digital transformation in public sector. We provide enterprise-grade appointment booking and queue management as quickly deployable, out-of-the-box SaaS solutions. Our solution can handle the development and operation of a public sector-ready customer service platform that integrates smoothly into any bespoke environment.

Solutions for the Public Sector

Public sector - Linistry - Tailored Digital Queue Management for Enterprises
Public sector - Linistry - Tailored Digital Queue Management for Enterprises

Appointment Booking

Secure, white-label booking platform designed for stand-alone operation or complex, API-based integration.

Enable a frictionless, omnichannel booking journey for in-person and virtual meetings.

Control customer service quality in real-time with dashboards and alerts.

Report service KPI-s regularly with ease.

Ensure high availability.

Public sector - Linistry - Tailored Digital Queue Management for Enterprises

Queue Management

Minimize wait time with virtual queue management.

Advanced digital signage solutions.

Customer feedback tool at service locations and online.

Branch efficiency improvement with performance dashboards, customer priority management and ML-based capacity planning.

Flexible, enterprise-level system configuration with.

Self-service administration for agility and/or custom support plans.

Enhancing Retail Efficiency: Streamlining Order Pickups with Digital Solutions with Virtual Queues

Why Linistry for the Public Sector?

Public sector - Linistry - Tailored Digital Queue Management for Enterprises
Integration capabilities

driven by massive integration experience.

Public sector - Linistry - Tailored Digital Queue Management for Enterprises
Security guarantees

based on enterprise-grade, certified security practices.

Public sector - Linistry - Tailored Digital Queue Management for Enterprises
Highly customizable solution

tailored to unique public service provider needs.

Public sector - Linistry - Tailored Digital Queue Management for Enterprises
Operational cost reduction

by customer service channel optimization.

Public sector - Linistry - Tailored Digital Queue Management for Enterprises
Fast deployment

by fast rollouts for immediate benefits.

Public sector - Linistry - Tailored Digital Queue Management for Enterprises
Significant CX improvement

by reduction of waiting times and ensuring high availability.

Read our blog for the latest advices and resources

Leverage highly customizable queue management and appointment booking targeted at forward-thinking banks, telecoms, utilities, and retail networks.