Discover Expert Resources for Enhancing Customer Experiences

This brochure explains how Linistry helps financial institutions transform in-branch service into a strategic growth asset by enabling a seamless omnichannel customer experience across digital and physical touchpoints.

Mömax, a leading furniture and home décor retailer, partnered with Linistry to implement a real-time Sales Caller solution across its Hungarian stores. The goal was clear: empower customers to request assistance without chasing staff, and ensure no visitors leave without support. The result? A faster, more responsive, and customer- centric shopping experience — powered by smart, simple technology.

JAF Holz, Hungary’s leading supplier of wood-based materials, partnered with Linistry to modernize its customer service experience. With no prior queue management in place, JAF Holz sought a flexible, paperless, and user-friendly solution to better understand customer visits and optimize daily store operations. Linistry’s SaaS-based queue management system delivered immediate results—streamlining customer flow, improving employee satisfaction, and enabling data-driven decision-making.

UniCredit Bank Hungary embarked on a mission to significantly improve customer experience and operational efficiency in its branches. Within just three months of implementation, UniCredit saw measurable improvements in service times, employee satisfaction, and client feedback, achieved through a paperless, flexible, and future-proof customer journey solution. 

The document presents Linistry Retail Orchestration, a SaaS solution designed to enhance in-store customer journeys for brick-and-mortar retailers. It addresses common retail challenges such as missed sales opportunities due to unavailable staff and long wait times.

The document introduces Linistry Queue Management, a modern SaaS solution designed to eliminate long wait times, improve customer satisfaction, and increase branch efficiency.