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Retail Store Sales
& Staff Caller - win customers by better customer experience management

Retail Store Sales
& Staff Caller

Win customers with better customer experience management
Help staff members, reduce walk-aways, and increase non-buyer conversion by providing quick in-store assistance.
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Uncertain Customers Lead to Missed Opportunities

Retail networks face several challenges when it comes to serving customers efficiently in the store:

During retail store visits, customers often need to consult store associates before making a buying decision.

Associates may be unavailable or occupied, leading to queues or potential customers leaving without assistance and purchase.

Customers often encounter store staff who are not knowledgeable about the products or services offered.

Customers expect personalized services. Retailers must leverage data to understand customer preferences and tailor their interactions accordingly.

Many stores lack solutions that customers can use to find product information, check stock levels, or even call for assistance.

Sales & Staff Caller - Linistry - Tailored Digital Queue Management for Enterprises

Addressing these challenges requires a combination of technology, strategic planning, and a focus on customer experience management practices.

What is a Retail Store Sales and Staff Caller?

Linistry Retail Store Sales & Staff Caller is designed to address the above challenges by notifying retail staff of customer requests and offering various ways the staff members can ask for help from each other. Our employee mobile app enables your store associates to manage queues, appointments, immediate customer help requests, and internal staff requests. Available on Android and iOS.

Sales caller

non-buyer conversion
During store visits, customers might face hurdles. Using our app, customers can request help from store sales associates. Quick access to expert assistance significantly boosts sales conversion rates.

Staff caller

Anytime help is needed within the team, our app allows staff to quickly call or message each other, ensuring that assistance can be provided promptly when needed. Store associates can also call for backup when assisting customers, ensuring no customer is left waiting too long.
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Sales & Staff Caller - Linistry - Tailored Digital Queue Management for Enterprises

Why implement Customer Experience Management?

Replace waiting with selling

Leverage complete floor management, including managing queues and appointments with Linistry mobile app. Push messages, alerts, and escalations ensure customer waiting time is reduced to a minimum and customers can keep shopping while waiting virtually.

Understand customer behavior

Measure wait times, service durations, the number and type of services requested, as well as store staff availability and response times. Collect employee feedback related to every customer service.

Improve collaboration among staff

Streamline and accelerate the process for your employees to request assistance from each other with the Linistry mobile app integrated staff caller function.

Connect customers with sales

Convert store visitors into customers by connecting them with sales associates who can answer their questions. Online or offline.

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Book a demo
Sales & Staff Caller - Linistry - Tailored Digital Queue Management for Enterprises
FREE GUIDE

The Retail Store of the Future

This e-book outlines how traditional banks can boost sales and remain competitive by adopting personalized, “phygital” (physical + digital) customer experiences.
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