Queue management - Linistry - Tailored Digital Queue Management for Enterprises

Linistry Queue Management

Eliminate queues, increase staff productivity,  and grow your branch business

Customer satisfaction and loyalty depend on your ability to influence and exceed customer expectations. Linistry Queue Management System treats the waiting time and experience and enhances your branch/store productivity.

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Leading industry innovation for enhancing customer experience

Linistry Queue Management

Minimizes wait time by calculating the best possible solution while enabling clear customer communication.

Increases customer experience by introducing paperless and virtual queuing.

Boosts sales by reducing walk-aways.

Helps right-size branch staff with the help of built-in reports and machine learning for capacity planning and wait time estimation.

Improves branch efficiency with performance dashboards, alerts, and employee activity tracking.

Key Features

Enterprise-grade

Enjoy features necessary to reduce wait times and queues at large customer services: priority management, capacity management, user interface customization, alerts, message templates, escalations, and more.

Integration capabilities

Linistry Queue Management System can be integrated to various systems, including but not limited to Azure AD, CRM, Microsoft 365, Google, service providers’ mobile app, and other core systems.

Welcome advisor

The “Floor Management Dashboard” and assisted queueing enable a highly personalized customer experience. Customers can be identified by clothing, eliminating the need to display ticket numbers or publicly announce names.

Virtual queueing

Virtual queueing allows customers to wait and follow actual wait times remotely. Paperless queueing in stores contributes to sustainability.

Advanced Digital Signage

Display queue information and advertisements to maximize customer experience and sales conversion.

Versatile reporting

Performance review dashboard and drill-down reports help staff and management keep wait times and servicing times under control.

Survey engine

Employee and customer surveys help staff and management keep service quality under control.

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Why choose Linistry Queue Management System

Linistry Queue Management System illustration

Personalized Customer Services

Customers can queue using their selected names: many prefer associating with names rather than just numbers.

Linistry Queue Management System offers a complete management dashboard for welcome advisors who play a critical role in customer intimacy, education and customer service experience.