Jaf Holz case study – Improving Customer Service with Linistry

JAF Holz, Hungary’s leading supplier of wood-based materials, partnered with Linistry to modernize its customer service experience. With no prior queue management in place, JAF Holz sought a flexible, paperless, and user-friendly solution to better understand customer visits and optimize daily store operations with the aim of improving customer service. Linistry’s SaaS-based queue management system delivered immediate results—streamlining customer flow, improving employee satisfaction, and enabling data-driven decision-making.