Retail Orchestration

The document presents Linistry Retail Orchestration, a SaaS solution designed to enhance in-store customer journeys for brick-and-mortar retailers. It addresses common retail challenges such as missed sales opportunities due to unavailable staff and long wait times. Key features include digital queue management, AI-assisted appointment booking, a mobile app for sales associates to manage customer requests, and tools for staff collaboration and escalation. The system ensures customers receive timely assistance, improving sales conversion and overall store efficiency.

Additionally, the solution supports omnichannel experiences—like buy-online-pick-up-in-store (BOPIS)—and personalized customer service through smart identifiers. It collects valuable customer insights and tracks staff performance, enabling data-driven improvements. Linistry’s platform is mobile-first, highly customizable, and easily deployable, helping retailers turn store visitors into loyal buyers while maximizing the value of each customer interaction.