A bank appointment software is more than a calendar – it’s the backbone of your customer’s journey. By choosing the right booking solution, one of the major banks in CEE…
This case study explores the journey of a client who significantly improved their appointment booking process by using Linistry, a SaaS booking system. Before Linistry, the client faced several challenges…
Customer experience has become the key differentiator in today’s financial markets. Traditional NLP-based chatbots are quickly becoming relics of the past as generative AI transforms how financial institutions connect with…
Optimizing Customer Experience with Seamless Appointment Solutions About Banca Transilvania Banca Transilvania (BT) is one of the largest banks in Romania. It offers a wide range of services, including personal…
Transforming Customer Experience About MediaMarktSaturn MediaMarktSaturn is a leading consumer electronics retailer in Europe, operating 400 stores across Germany. Their online and fixed-location offerings reach millions of customers every day.…
Readers might initially dismiss this topic: why discuss appointment booking today? It’s a technical matter, already functioning well — let’s move on. Indeed, it’s not the “sexiest” subject these days.…
About The Bank One of the major CEE regional banks with 200 branches that needed an efficient queue management and online appointment booking system to improve their customer experience and customer…
In the rapidly competitive landscape of modern business, customer service isn’t just about solving problems anymore. Today’s customers demand proactive engagement, personalized interactions, and seamless experiences. Companies that can anticipate…
Imagine that at some point one of your business partners asks for a meeting. “When?” – you rightly ask. Sometime! Maybe tomorrow at noon. Maybe Tuesday afternoon next week. Maybe…
In an era dominated by digital banking, the role of physical bank branches is evolving. Instead of merely facilitating transactions, branches are becoming hubs for personalized financial advice and relationship-building.…