Category

Banking Use Cases

linistry-customer-care

The conflict of interests between management, sales reps and customers: the road to exceptional banking customer experience management

Aligning interests in sales organizations  In today’s competitive sales environment, success not only depends on hitting the right numbers – it is also essential to align different interests within the sales ecosystem. This is particularly true for complex sectors like banking and financial services. The sales ecosystem encompasses three…
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Benefits of AI in banking

Revolutionizing Banking with AI-Powered Assistants

Customer experience has become the key differentiator in today’s financial markets. Traditional NLP-based chatbots are quickly becoming relics of the past as generative AI transforms how financial institutions connect with…
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