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The conflict of interests between management, sales reps and customers: the road to exceptional banking customer experience management

Aligning interests in sales organizations  In today’s competitive sales environment, success not only depends on hitting the right numbers – it is also essential to align different interests within the sales ecosystem. This is particularly true for complex sectors like banking and financial services. The sales ecosystem encompasses three…
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Shopfloor CRM: Improved Customer Interaction Management - Linistry - Tailored Digital Queue Management for Enterprises

Shopfloor CRM: Improved Customer Interaction Management

Retailers often pour immense resources into converting online visitors — optimizing websites, crafting targeted ads, and perfecting digital user experiences. But what about the physical store? Despite the effort and expense of maintaining offline spaces (inventory, logistics, maintenance), the in-store experience often falls behind, lacking the digital sophistication needed to meet customer expectations.

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