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INDUSTRY

Retail Queue Management

Increase conversion rates and experience the future of staff efficiency in your stores
Customers visit stores for the experience, the service, and to better understand products. Staff are instrumental in turning hesitant visitors into customers and providing services accompanying products. Linistry’s solutions make the connection between customers and staff easy and measurable. The results? 2-5% increase in revenue and customer service measured from beginning to end.
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Retailers struggle from poor shopping experience and lost sales

During retail store visits, customers often need to consult store associates before making a buying decision.

Associates may be unavailable or occupied, leading to queues and potential customers leaving without assistance and purchase.

Customers often encounter store staff who are not knowledgeable about the products or services offered.

Retail - Linistry - Tailored Digital Queue Management for Enterprises

Turn visitors into customers, don’t lose sales

By connecting customers with sales and internal staff members with each other, shop-floor communication leads to:

increased sales conversion rates,

more agile and content staff, and

more efficient use of precious human resources.

Elevating Buying Journey in Retail Stores

Linistry offers a customizable cloud platform and an employee mobile application for brick-and-mortar retailers. It helps buyers seamlessly and digitally connect with the retail staff on-site. We provide retail orchestration as a quickly deployable, yet customizable out-of-the-box SaaS solution.

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Retail - Linistry - Tailored Digital Queue Management for Enterprises
Retail - Linistry - Tailored Digital Queue Management for Enterprises
Retail - Linistry - Tailored Digital Queue Management for Enterprises

Retail Orchestration

Retail - Linistry - Tailored Digital Queue Management for Enterprises
Linistry Retail Orchestration is a set of tools designed to address the above challenges. Main modules:
Sales caller (non-buyer conversion)

Quick access to expert assistance.

Staff caller

Employees can seek assistance from each other swiftly.

Retail queue management system and appointment booking

Queues and appointments managed easily.

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Retail - Linistry - Tailored Digital Queue Management for Enterprises
FREE GUIDE

The Retail Store of the Future

This e-book outlines how traditional banks can boost sales and remain competitive by adopting personalized, “phygital” (physical + digital) customer experiences.
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Why Linistry for Retailers?

Retail - Linistry - Tailored Digital Queue Management for Enterprises
Build multi-step, omnichannel customer journeys

Buy online, pick up in the store,

order online and enjoy a supplementary service in the store, or

guidance by the contact center in the store are all great ways to increase value to the customer and capture extra revenue.

Retail - Linistry - Tailored Digital Queue Management for Enterprises
Personalized customer service

Use smart tags of clothing to identify and greet customers by name.

Consult customers when arriving at the store and collect learnings in an app.

Retail - Linistry - Tailored Digital Queue Management for Enterprises
On-site and virtual queueing

Our retail queue management system let visitors grab a coffee or continue to walk around in the store while staying in the queue.

Let your customer spend valuable time in the store until your warehouse staff prepares the purchased items.

Retail - Linistry - Tailored Digital Queue Management for Enterprises
Increase in customer conversion

Provide visitors with quick assistance to convert them into buyers.

Retail - Linistry - Tailored Digital Queue Management for Enterprises
Learn why visitors are not buying

By collecting useful data about their needs and preferences.

Retail - Linistry - Tailored Digital Queue Management for Enterprises
Sales tracking

Track and report staff sales activity on an individual or store level.

Retail - Linistry - Tailored Digital Queue Management for Enterprises
Smart Appointment Booking

Let customers book for store visits or a callback, should employees not be momentarily available.

Let web visitors book appointments online for a visit or a virtual appointment. An appointment can be assigned to a specific consultant who can focus on the customer and do the selling.

Retail - Linistry - Tailored Digital Queue Management for Enterprises
Improve staff collaboration

Staff can easily ask for help from each other with a mobile app (e.g. cash desk, warehouse, security, etc.).

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Read our blog for the latest advices and resources

Leverage highly customizable queue management and appointment booking targeted at forward-thinking banks, telecoms, utilities, and retail networks.

Browse our blog